This document is a copy of SYNTAX Staff Handbook.

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SYNTAX STAFF HANDBOOK

Last Updated: 7 November 2023 | Please do not share this handbook to non Syntax staff

Welcome to the Syntax Staff Handbook, if you are reading this it means you are either a person joining the Syntax Staff team or the handbook got leaked.

This handbook will cover management hierarchy, what type of content is allowed on Syntax, things to look out for, what type of behavior is tolerated and what to do in certain situations.


If you have any questions about certain topics please ask a higher up.


Management hierarchy


RoleDescription
OwnerThe owner of SYNTAX (aka SomethingElse)
AdministratorHigher management, all moderators should report to Administrators
ModeratorDoes content moderation and has access to user panel, all junior moderators should report to Moderators
Media ManagerCreates content for Syntax social media channels, does not do anything related to site management. Reports to owner
Junior ModeratorOnly does content moderation, can be promoted after showing enough activity

All roles will report to the role above them
(eg. Moderator reports to Administrator)
(Except for Media Manager)

Do not disturb those who you do not report to, or else you will be warned.

Content moderation

Banned Content

Allowed Content

If you find any content which does not meet our guidelines but has already been accepted please report it to your higher up.
Please be on the lookout for suspicious T-Shirts which are commonly used to overlay text onto another Shirt to form inappropriate content.

Expected behavior as staff

We want to give a good first impression of Syntax to new users, try to always answer their questions to the best of your ability. If they ask for an invite key you should try to give one if you can.

Do not

Answering common questions

Why does Windows Defender block Syntax?

How can I block Windows Defender from removing Syntax?

I donated $5 on Ko-Fi but never received any OBC key.

How do I claim TBC after boosting?

Handling situations

User Exploiting

User spamming in-game

If you do break the SYNTAX Staff Handbook it may result in a demotion.

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